Our Trainers are key in building culture in our markets and at our properties. They are known as our experts in the field and share a wealth of TCG knowledge with new associates. Their guidance helps build strong future leaders and makes our processes and systems even stronger.
Trainers are an important resource for our associates – no matter what market you’re in. Loop will be highlighting trainers from every market over the next several months. First up, we’re heading to Austin and Raleigh-Durham…
Partner and regional PCM trainer Kia Fenty Ngo was hired in May of 2013. She hit a home run after her first year at TCG, earning Top Manager in 2014. Fast forward to 2021, and Kia continues to shine as a leader in the Raleigh-Durham market. She’s currently helping lead Reserve at Cary Park, our new acquisition.
Loop asked Kia to share more about herself…
First property you worked at?
Atria at Crabtree
Promotions you’ve received?
April 2015 – Promotion to trainer
August 2018 – Promotion to partner
Capital events you’ve completed?
December 2015 – Sold Atria
December 2019 – Sold Lenox at Patterson
February 2021 – Refinanced West Village
Favorite thing about working at TCG?
The people! I thrive off of people. I especially love seeing my trainees exceed and reach their goals.
Best advice you give your trainees?
Give yourself grace, and don’t expect to learn it all overnight. Be sure to follow the systems in place, and the sky’s the limit.
Hobbies/what do you like to do for fun outside of TCG?
Spending time with my daughter, Lincoln and my family. I enjoy reading and finding ways to redecorate my home.
Partner and regional manager and sales trainer Jen Bentz joined The Connor Group in October of 2012. She lives the core values and truly hits home the relentless pursuit of excellence; just look at her promotions! Jen earned the Core Value Award in 2018 and 2020. As our trainer in the Austin market, she is the ultimate team player, supporting our managers and techs.
Jen shares more with the Loop…
First property you worked at?
CityView at SoCo, which was our first Austin acquisition.
Promotions you’ve received?
2013 –Promotion to senior sales
2014 – Promotion to lead sales
2015 – Promotion to sales manager
2017 – Promotion to regional sales trainer
2018 – Promotion to partner
2019 – Promotion to regional manager and sales trainer
Capital events you’ve completed?
2016 – Sold Canyon Resort at Great Hills
2017 – Sold CityView at SoCo
2019 – Sold Crescent
Favorite thing about working at TCG?
There’s always a challenge, and I absolutely love that. I’m always looking to push myself to new levels. You will certainly never get bored here. Plus, I’ve met some of the most interesting, driven, like-minded people I will always carry friendships with!
Best advice you give your trainees?
Follow the systems. They were designed for a reason, and we are really successful when following them. Once you’re out of training and you find yourself off-track, always double-check that you are following the systems and go back to the basics.
Hobbies/what do you like to do for fun outside of TCG?
Hang out with my husband, 2-year-old daughter and one-year-old son. I’m also in a book club, enjoy hiking, love to shop and watch/play sports (I’m notorious for ridiculous smack talk).